What core business lines does your brokerage cover?
We are an independent insurance broker and cover all commercial and personal lines business, we have a bias towards motor fleet and property. We also have a good personal lines book of business serving local clients.
How do you generate new business enquiries?
Most of our commercial business is arranged through word of mouth and a heavy presence in local networking groups. Our personal lines business is generated by pro-actively making contact with past and present clients and offering the services of a local broker.
What do you foresee as the biggest challenges at your brokerage in the future?
The ever-increasing regime of compliance and finding the right staff with the right qualifications and experience.
How do you plan to grow in the coming year?
We have taken on two new members to join the team to specifically focus on making contact with clients to offer quotations and to cross sell other product types.
What are your marketing plans this year?
Continue to talk and get to know our current clients and to understand their insurance needs better. Continue to network heavily in the local area. More focus on emailing clients with information to add value to the service they receive from us.
Which Blink products or services have been most beneficial to your business?
We find most of the products to be beneficial to us as they all offer something slightly different to the normal composite market places.
If there’s one thing we’d like more of from Blink it’s...
There isn’t anything specific other than continuing to provide the kind of products they do. Our BDM Stuart Godward is always a pleasure to deal with and is very helpful with any queries we have. He goes above and beyond sometimes, such as recently texting me at well past midnight to check that I had got on the right train home. What more could you ask for?