Product of the Month
Lead Management

26th November 2019

As 2019 draws to a close, is it time to start planning your activity for 2020? With this in mind, we highlight the services of Rainbow Connected - a market-leading contact centre and lead management provider - and Kompare Limited - a specialist lead generation provider - so you can get the new year off to a flying start.

Rainbow Connected’s suite of products:

Call Purchase - live leads filtered to your specification as a hot key transfer. A tailored service, connecting your staff to pre-qualified customers to run through an immediate quote. In its simplest form, Rainbow Connected sell calls to your brokerage for either insurance or financial-based products.

Lead Efficiency Product (LEP) - Rainbow Connected take your data and work it on your behalf. They contact the prospective customer and pass that call back to you, via a hot key transfer. They produce concise management information to help you analyse your campaign effectiveness. As a dedicated contact centre, they have the ability to speak to a much higher percentage of leads than most brokers, therefore generating more new business enquiries to enable you to focus on sales and convert more business.

Insurance Aggregator Solution - if aggregator sites are one of your distribution channels, this option uses the broker’s Aggregator TopX data. Rainbow Connected contact the quote to pass back through to you in order to review the online price given and see if any further discounts can be applied. 

Rainbow Connected have found that many brokers do not have time to follow up the aggregator leads, so they could be missing out on potential business. Also, sometimes customers are looking for that personal touch and want to speak to someone when it comes to finalising their insurance products.

Direct Debit Failures - Rainbow Connected work on behalf of a broker’s accounts team to rectify a monetary problem. They contact the customer and work with them to obtain payment, they then pass those clients back to the broker’s accounts team to put the policies back on track. This helps to stop lapsed policies.

Renewal Chasing - a big part of a broker’s income is from customer retention; once renewal documents have been sent out, Rainbow Connected will contact any customer who hasn’t responded through the normal process. The broker sends Rainbow Connected a live up-to-date list of all customers who are due for renewal, they contact the customer to make sure they received their documents and encourage them to speak to an advisor to either confirm renewal or discuss the price given. Rainbow Connected then transfers the customer directly to the broker’s renewal team.

Quoted Diary - Rainbow Connected can help a broker’s sales force to organise and get hold of hot quotes to try and close the sale. For a number of brokers Rainbow Connected manage their total outbound campaigns.

Call Exchange - every broker is faced with customers for whom they are simply unable to quote, Rainbow Connected Call Exchange product allows you to send them your customers, via a live call directly into their contact centre. Their agents will then enter the details into their bespoke system and match to a broker that can quote and remonetise this opportunity.

If you are interested in any of these products, please speak to your Blink IS Business Development Manager or click here for more information. Through Blink IS, as an introductory offer, Rainbow Connected will be able to offer you up to 20% off your first invoice to get you started.

Kompare Limited’s suite of products:

Lead Purchase - do you have great products and facilities but struggle to obtain good quality leads?  Kompare offer a flexible range of lead generation services for brokers looking to expand their insurance sales in the following niche areas:

  • Motor Trade (RR)
  • Taxi
  • Motorhome
  • Car
  • Young Drivers
  • Convicted Drivers
  • Fleet 
  • Courier
  • Minibus
  • Van
  • HGV
  • Life
  • Home
  • Landlord
  • Travel 

iFrames - Kompare can help to grow your brand by hosting their quote form on your website for a share of the revenue generated.

Sell unquoted leads - Kompare would be happy to discuss the potential of buying any insurance leads that are less than 24 hours old and that you have been unable to quote on. Prices vary depending on whether Kompare would buy them as leads or calls, on volumes, product and time of delivery.

If you are interested in any of these products, please speak to your Blink IS Business Development Manager or click here for more information. Through Blink IS as an introductory offer Kompare Limited will be able to offer you up to 20% off your first invoice or price match any third-party lead generator.

Please ensure that all of the contractual documentation is read and understood prior to use.

Please note that the content on this website should not be considered advice and professional legal advice should be sourced by you or your clients if required. You should not rely on this feature to evidence security rating or financial status of the product provider. Your use of the content, for whatever purpose, is at your sole risk. Full terms and conditions apply to individual products, please ensure all of the contractual documentation is read and understood prior to use. Access to this facility is subject to approval by the product provider only. Blink Intermediary Solutions is not part of the approval process.

To the best of our knowledge, the information contained on our site was correct at the time of publication and provided by sources we believe to be reliable.

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